top of page

PRIVACY POLICY

At IGNITE Health, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it. By using our website, you agree to the collection and use of your information in accordance with this policy.

​

Information Collection

We gather personal data through lawful and transparent methods. Whenever possible, we will collect information directly from you and ensure it is necessary for the functioning of our services. We only collect personal data that is relevant and necessary to fulfill our activities.

​

What We Collect

We may collect the following types of information:

  • Your name and contact details, such as email address and phone number

  • Geographical details like your address and IP address

  • Other details relevant to your interactions with us, such as feedback, service inquiries, or transaction history

​

How We Use Your Information

We utilize the information we collect for various purposes, including but not limited to:

  • Providing better services and fulfilling your requests

  • Communicating important updates, offers, and promotions that might interest you (only if you have opted in)

  • Internal record-keeping for customer support and service-related inquiries

  • Enhancing website functionality, including tailoring it to your preferences

  • Preventing fraud and processing payments securely

​

We will not sell, rent, or lease your personal information to third parties.

​

Payment Information

At present, we do not store payment details such as credit card numbers on our website. Any payment data provided is processed by third-party payment processors, who handle transactions on our behalf.

​

Data Security

We are committed to safeguarding your personal data. We employ robust physical, electronic, and administrative procedures to protect your information from unauthorized access, alteration, or disclosure. In the event of a security breach, we will promptly inform you as required by law.

We will not ask for sensitive information like your passwords, social security number, or financial data through insecure channels such as email or phone calls.

​

Cookies and Tracking Technologies

To enhance your browsing experience, we may use cookies on our website. Cookies are small files placed on your device to help us track user interactions, analyze traffic patterns, and offer a personalized experience. You have the option to accept or decline cookies, and most web browsers allow you to manage these settings.

We use tools like Google Analytics to gather insights on user activity. This helps us improve the website by understanding how you interact with our pages, without personally identifying you.

​

Links to Third-Party Websites

Our website may contain links to third-party sites. Once you leave our website and access a third-party link, we are not responsible for the content or privacy practices of those external sites. Please review the privacy policies of those sites before sharing any personal information.

​

Third-Party Services and Integrations

Certain features on our website, such as class bookings and payment processing, are powered by third-party services, including Mindbody. When you interact with these services, your personal data may be collected and processed by the respective third parties, subject to their privacy policies. For example, Mindbody’s privacy policy governs any data collected through its platform.

​

Site Visit Tracking

We use Google Analytics to collect data about website usage. This includes information about your device, location, browser type, and operating system. While Google may collect your IP address, we do not have direct access to this data. You can disable cookies in your browser to prevent tracking through Google Analytics.

​

Controlling Your Information

You can manage how we collect and use your personal information by:

  • Opting out of marketing communications by checking relevant boxes when submitting forms on our website or by directly contacting us via email.

  • Requesting access to your personal data or making corrections if any information is inaccurate by contacting us.

  • Contacting us to withdraw consent for the use of your data, which will prevent us from processing it for marketing purposes.

​

If you are under 18 years old, we do not knowingly collect personal data. If you believe a minor has shared personal information with us without parental consent, please notify us immediately so we can delete the data.

​

Opting Out

You have the right to opt out of receiving communications from us at any time. To stop receiving marketing emails or remove your information from our systems, please contact us. We will promptly remove you from our contact list and delete your personal data as per your request.

​

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

​

Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

  • Email: ignitecbk@gmail.com

  • Phone: 250-919-9479

  • Mail: 703 Cranbrook Street North, Cranbrook BC, V1C 3S1

bottom of page